FAQ

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What features does the BaristaBrew Pro Espresso Machine offer?

The BaristaBrew Pro Espresso Machine has a 6-inch display screen, a Conical Burr Grinder with 15 settings, a 15-bar high-pressure pump, and a 3-gear frother for effortless milk steaming. It also features dual water pumps for simultaneous coffee and milk foam production, Digital Temperature Control (PID)

How does the built-in grinder work?

The built-in Conical Burr Grinder offers 15 grind settings to customize the grind size for your coffee beans, ensuring optimal freshness and flavor.

Can the espresso machine froth milk?

Yes, the machine comes with a 3-gear frother that easily steams milk, creating a rich, creamy froth for lattes, cappuccinos, and other milk-based drinks.

What materials is the machine made of?

It’s made from high-quality PP plastic parts and has a compact and stylish design, with dimensions of 31 x 30.9 x 41.5 cm.

How long does shipping take?

Orders are processed within 1-3 business days. Standard shipping takes 5 to 15 business days, depending on your location.

How much does shipping cost?

Shipping rates are calculated at checkout based on your location and the weight of your order.

Can I track my order?

Yes, once your order is shipped, you will receive a confirmation email with tracking information.

Do you offer international shipping?

Currently, we only ship within Canada.

What is your return policy?

You can return your machine within 30 days of receiving your order. The item must be unused and in its original packaging. Shipping costs for returns are the responsibility of the customer unless the product is defective.

How do I initiate a return?

To initiate a return, contact us via email at info@espressovibe.ca, and we will provide instructions.

When will I receive my refund?

Refunds are processed within 5-7 business days after we receive the returned product.

Is there a warranty on the BaristaBrew Pro?

Yes, the BaristaBrew Pro comes with a 1-year warranty that covers manufacturing defects.

How do I get support if my machine has an issue?